Shipping policy
Order Processing
-Processing Time: All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Verification: Orders are subject to verification and approval before shipping and may take several days to process.
Shipping Rates and Delivery Estimates
-Standard Shipping: Delivery within 1-3 business days
-Next day delivery available
-Shipping Cost: Depending on quantity. Free shipping for orders over £75.
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.
International Shipping
- Shipping Availability: We currently ship internationally to select countries.
- International Shipping Rates: Rates vary depending on the destination and shipping method chosen at checkout.
- Customs, Duties, and Taxes: ATTITUDE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment Confirmation and Order Tracking
- Shipment Confirmation: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) when possible.
Shipping Restrictions
- Hazardous Materials: Some items may be restricted for shipping to certain locations. We will notify you if your order cannot be shipped as requested.
- Address Changes: Please ensure all shipping information is correct before finalizing your order. We cannot guarantee changes to shipping addresses once an order has been processed.
Damages and Lost Packages
Damages: ATTITUDE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim or contact us and we'll help to find a solution.
- Retain All Packaging Materials and Damaged Goods: You must keep all packaging materials and damaged goods for inspection.
- Lost Packages: If your package is marked as delivered but you have not received it, please contact us at elle@foils.store within 7 days for assistance.
Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions about our shipping policy, please contact us
ATTITUDE HAIR AND BEAUTY LTD
Company number: 13808278
VAT number: 466821761
Registered Company Address: 20-22 Wenlock Road, London N1 7GU
Phone number: +44 20 4571 8258
Thank you for shopping with ATTITUDE